Customer Service
Our goal is to generate a positive experience for you on and off the slopes.
On this page you will find all the information you need before and after lessons.
Cancellation insurance
We would like to point out our cancellation insurance PASSPROTECT. We recommend that you take out insurance for all courses.
If the whole area is closed for the whole day due to a storm or avalanche warning, all courses will be cancelled without refund for safety reasons.
The price for cancellation insurance is CHF 3 per course day and per person. Let us know if we can book this for you. The cancellation insurance is not valid for cancellations due to Covid-19, illness, accidents or cancellation of the stay.
You can book the insurance directly with us or with the mountain railways when buying your ski pass.
ESKIMOS MEETING POINTS
We have defined various ESKIMOS meeting points for our guests to meet their instructor according to their level and wishes.
all about kids
Parents information
Here you can find all important information to be prepared for the children's lessons.
Painting contest
We are looking for great artists who want to win cool prices!
Memory
Our «vacation» game for the whole family!
The ESKIMOS story
Why we are ESKIMOS in Saas-Fee!
THE ESKIMOS Song
The «warm up» with ESKIMOS
POSTERS FOR THE CHILDREN’S ROOM
Our posters for download
ESKIMOS CREATIVE ATELIER
Guided handicrafts and painting for children from 4 years.
all about kids
Parents information
Here you can find all important information to be prepared for the children's lessons.
PAINTING CONTEST
We are looking for great artists who want to win cool prices!
Memory
Our «vacation» game for the whole family!
The ESKIMOS story
Why we are ESKIMOS, ESKIMOS in Saas-Fee!
THE ESKIMOS Song
The «warm up» with ESKIMOS
POSTERS FOR THE CHILDREN’S ROOM
Our posters for download
ESKIMOS CREATIVE ATELIER
Guided handicrafts and painting for children from 4 years.